Coaching Managers & Leaders for Continuous Improvement

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Types of Coaching
Quiz 1: Introduction and Course Purpose
Assignment #1: Define Your Practice Model

Principles of Leader Coaching
The Three Zones of Caring
Assignment 2: The Continuum of Caring

Who is Your Client?
Clarifying Client Needs
Focus on the Whole Person
Your First Meeting
Assignment #3: Clarifying Your Client's Needs
Quiz 2: Getting Started

The Power of Positive Assumptions
Assignment #4: What Are My Positive Assumptions
Pinpointing Behavior
Assignment #5: Pinpointing Behavior
Discover the Current Condition
Discover the External Condition
Assignment #6: Discover the Current Conditions
Set Targets for Future Performance - Contract
Assignment #7: Proposing a Course of Action and Contracting with the Client
Practice Behavior to Build the Skill
Chain Behavior to Develop a Fluid Skill
Reinforce Improvement
Assignmente #8: Behavior Observation and Reinforcement
Untitled lesson

Introduction to Coaching Skills
Body Language - Attending
Asking Open-Ended and Powerful Questions
Activity 9: Asking Open-Ended Questions
Reflecting or Rephrasing
Activity 10: Reflective Listening
Expressing Empathy
Activity 11: Expressing Empathy
Acknowledging
Using Silence
Brainstorming Together
Quiz 5: Coaching Skills

Giving Feedback
Receiving Feedback
Quiz 6: Giving and Receiving Feedback

Targets, Goals and Objectives 1
Targets, Goals and Objectives 2
Sources of Motivation
A Few Recommendations for Further Learning