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Team Facilitation: The Core Skill of Great Team Leaders
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Introduction to Team Facilitation
What is Facilitation?
Introduction to the Resources
Resources
Assignment #1 - Behavior Observation and Reinforcement
The Eight Skills - Organizing
The Eight Skills - Clarifying
The Eight Skills - Reflecting
The Eight Skills - Motivating
The Eight Skills - Comforting
The Eight Skills - Controlling
The Eight Skills - Concluding
Assignment #2 - Facilitation Skills Practice
The Eight Skills - Resolving Conflicts within the Team
Resolving Conflicts 2
Assignment #3: Practice Resolving Conflicts
Clarify Decision Styles
How to Reach Consensus
Dialogue versus Debate
Dialogue: Behavioral Characteristics
Assignment #4: Are You in Dialogue or Debate
Body Language
Asking Open-Ended Questions
Reflective Listening
Expressing Empathy
Acknowledging and Using Silence
Assignment #5: Coaching Effective Listening Skills
"Straight Talk" - A Model for Giving Feedback
"Straight Talk" - A Model for Receiving Feedback
Assignment #6: Practice Giving and Receiving Feedback
Facilitating Virtual Meetings - Pre and Post Work
Fourteen Tips for Great Virtual Meetings
Summary
Introduction
Introduction to Team Facilitation
Preview
What is Facilitation?
Preview
Introduction to the Resources
Preview
Resources
Assignment #1 - Behavior Observation and Reinforcement
The Eight Essential Facilitation Skills
The Eight Skills - Organizing
The Eight Skills - Clarifying
The Eight Skills - Reflecting
The Eight Skills - Motivating
The Eight Skills - Comforting
The Eight Skills - Controlling
The Eight Skills - Concluding
Assignment #2 - Facilitation Skills Practice
The Eight Skills - Resolving Conflicts within the Team
Resolving Conflicts 2
Assignment #3: Practice Resolving Conflicts
How to Choose A Decision Style
Clarify Decision Styles
How to Reach Consensus
Dialogue: Learning to Think Together Rather than Alone
Dialogue versus Debate
Dialogue: Behavioral Characteristics
Assignment #4: Are You in Dialogue or Debate
Effective Listening Skills
Body Language
Asking Open-Ended Questions
Reflective Listening
Expressing Empathy
Acknowledging and Using Silence
Assignment #5: Coaching Effective Listening Skills
Giving and Receiving Feedback
"Straight Talk" - A Model for Giving Feedback
"Straight Talk" - A Model for Receiving Feedback
Assignment #6: Practice Giving and Receiving Feedback
Virtual Team Facilitation
Facilitating Virtual Meetings - Pre and Post Work
Fourteen Tips for Great Virtual Meetings
Summary
Summary
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