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Team Leadership MasterClass - Daily Habits of Great Teams
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Introduction
The Curriculum & Green Belt Certification
Books and Resources
The Progress Chart: Motivation and Accountability
The Beginning of Lean
The House of Lean
Principles of Lean Management - 1
Principles of Lean Management - 2
Principles of Lean Management - 3
Quiz 1: Principles of Lean Management
Team Structure
Writing Your Team's Charter
Roles and Responsibilities on a Team
The Agenda
Quiz 2: Writing Your Team's Charter
Stages of Team Development
Life Cycles of Culture
Life Cycles of Leadership
Quiz 3: Stages of Team Development
Clarifying Decision Styles
How to Reach Consensus
Quiz 4: Clarifying Decision Styles
Action Learning Assignment 2: Clarify Decision StylesUntitled lesson
Introduction to The Improvement Kata and Daily Leadership
Developing Your Team Scorecard
The Balanced Scorecard
Action Learning Assignment 3: Develop Your Team Scorecard
Targets, Goals and Objectives
MBO & Self-Control
Action Learning Assignment 4: Set Targets & Visual Display
Defining Customer Requirements & Improvement Targets
The Customer Interview
Quiz 6: Defining Customer Requirements
Action Learning Assignment 5: Customer Requirements
Principles of Team Problem Solving
Why Brainstorm?
Brainstorming Skills
The Fishbone or Cause-and-Effect Diagram
The Affinity Diagram
Pareto Analysis
Practice Brainstorming
Exercisae 6: Root Cause Analysis or The Five Why's
Introduction to PDCA Problem Solving
PDCA Problem Solving - The Plan
PDCA Problem Solving - the Do and Check Phase
PDCA Problem Solving - The Act Phase
The A3 Problem Solving Process
Steps in the A3 Process
Assignment 8: A3 Problem Solving
Quiz 8: A2 Problem Solving
Mapping Your Value Stream
Work Process & Relationship Maps
Steps in the Process
Action Learning Assignment 9: Mapping Your Process
Understanding Variances and Variability
Variance Analysis
Eliminating Waste
Eliminating Management Waste
Action Learning Assignment 10: Eliminating Waste
The Hierarchy of Motivation
The Power of Purpose
Social Motivation and the Radius of Trust
Situational Motivation
Situational Motivation - Why it Works
Quiz 9: Social and Situational Motivation
Lean Culture and Motivation
Fact-Based Definitions
Types of Postive Reinforcement
Quiz 10: The Science of Behavior Management 1
Keys to Intrinsic Motivation
Schedules of Reinforcement
Analyzing Human Performance Problems
Modeling and Appreciative Inquiry
Reducing Poor Performance - To Punish or Not?
Quiz 11: The Science of Behavior Management - 2
Developing Standard Work
Action Learning Assignment 11 - Standard Work
Introduction to Hybrid Work System Design
What is a Hybrid Work System and Team
Research on Home or Office Work
More Research on the Pandemic Experience
Whose Needs Are We Meeting and What Are Those Needs?
Designing the System to Meet Human Needs
Design - The Steering Team
Writing the Design Charter
The Work of the Design Team
Review the Design Team's Work
Introduction to Team Member Personal Responsibility
Understanding Self-Discipline
Managing Your Work Space
Managing Your Self in Time
Develop Your Own Scorecard
Assignment: Assess Your Own Self-Management
Relationships and the Power of Trust
Be a Great Team Member
Types of Teams and Your Participation
Assignment - What Can I Do To Be A Great Team Member
Google's Research and Psychological Safety
Take Care of Yourself
Introduction to the Research on Virtual Teams
Research on Remote Teams from HBR
Research from Forbes
Survey of Users: Introduction
Evaluation of Best Team Practices
Advice from Virtual or Remote Team Leaders
One Thing You Could Do to Improve Virtual Meetings
Introduction to Team Facilitation
The Critical Skills of Facilitation: Organizing
The Eight Skills: Clarifying
The Eight Skills: Reflecting
The Eight Skills: Comforting
The Eight Skills: Motivating
The Eight Skills: Controlling
Concluding a Topic or Meeting
Quiz 11: Team Facilitation Skills
Pre-work Builds Participation
Body Language
Asking Effective Questions
Empathy and Active Listening
Acknowledging and Using Silence
Quiz 12: Listening Skills
Principles of Conflict Resolution
A Model of Conflict Resolution
Conflict Resolution: Debate or Dialogue?
Conflict Resolution: Behavioral Characteristics of Debate or Dialogue
Quiz 13: Conflict Resolution
Action-Learning Assignment 13: Conflict Resolution
Introduction to Team Leadership & The Kata of High Performing Teams
Introduction
Preview
The Curriculum & Green Belt Certification
Preview
Books and Resources
The Progress Chart: Motivation and Accountability
Principles of Lean Management
The Beginning of Lean
The House of Lean
Principles of Lean Management - 1
Principles of Lean Management - 2
Principles of Lean Management - 3
Quiz 1: Principles of Lean Management
Organizing Your Team
Team Structure
Writing Your Team's Charter
Roles and Responsibilities on a Team
The Agenda
Quiz 2: Writing Your Team's Charter
Stages of Team and Organization Development
Stages of Team Development
Life Cycles of Culture
Life Cycles of Leadership
Quiz 3: Stages of Team Development
Clarifying Decision Styles
Clarifying Decision Styles
How to Reach Consensus
Quiz 4: Clarifying Decision Styles
Action Learning Assignment 2: Clarify Decision StylesUntitled lesson
Keeping Score and Beginning the Improvement Process
Introduction to The Improvement Kata and Daily Leadership
Developing Your Team Scorecard
The Balanced Scorecard
Action Learning Assignment 3: Develop Your Team Scorecard
Targets, Goals and Objectives
MBO & Self-Control
Action Learning Assignment 4: Set Targets & Visual Display
Defining Customer Requirements
Defining Customer Requirements & Improvement Targets
The Customer Interview
Quiz 6: Defining Customer Requirements
Action Learning Assignment 5: Customer Requirements
Solving Problems
Principles of Team Problem Solving
Why Brainstorm?
Brainstorming Skills
The Fishbone or Cause-and-Effect Diagram
The Affinity Diagram
Pareto Analysis
Practice Brainstorming
Exercisae 6: Root Cause Analysis or The Five Why's
Introduction to PDCA Problem Solving
PDCA Problem Solving - The Plan
PDCA Problem Solving - the Do and Check Phase
PDCA Problem Solving - The Act Phase
The A3 Problem Solving Process
Steps in the A3 Process
Assignment 8: A3 Problem Solving
Quiz 8: A2 Problem Solving
Mapping Your Value Stream
Mapping Your Value Stream
Work Process & Relationship Maps
Steps in the Process
Action Learning Assignment 9: Mapping Your Process
Understanding Variances and Variability
Variance Analysis
Eliminating Waste
Eliminating Management Waste
Action Learning Assignment 10: Eliminating Waste
Motivation and Human Performance
The Hierarchy of Motivation
The Power of Purpose
Social Motivation and the Radius of Trust
Situational Motivation
Situational Motivation - Why it Works
Quiz 9: Social and Situational Motivation
Lean Culture and Motivation
Fact-Based Definitions
Types of Postive Reinforcement
Quiz 10: The Science of Behavior Management 1
Keys to Intrinsic Motivation
Schedules of Reinforcement
Analyzing Human Performance Problems
Modeling and Appreciative Inquiry
Reducing Poor Performance - To Punish or Not?
Quiz 11: The Science of Behavior Management - 2
Standard Work
Developing Standard Work
Action Learning Assignment 11 - Standard Work
Designing the Hybrid Work System
Introduction to Hybrid Work System Design
What is a Hybrid Work System and Team
Research on Home or Office Work
More Research on the Pandemic Experience
Whose Needs Are We Meeting and What Are Those Needs?
Designing the System to Meet Human Needs
Design - The Steering Team
Writing the Design Charter
The Work of the Design Team
Review the Design Team's Work
The Personal Responsibility of Team Members to Self-Manage
Introduction to Team Member Personal Responsibility
Understanding Self-Discipline
Managing Your Work Space
Managing Your Self in Time
Develop Your Own Scorecard
Assignment: Assess Your Own Self-Management
Team Member's Responsibility to be a Great Team Member
Relationships and the Power of Trust
Be a Great Team Member
Types of Teams and Your Participation
Assignment - What Can I Do To Be A Great Team Member
Google's Research and Psychological Safety
Take Care of Yourself
Facilitating Remote or Virtual Teams
Introduction to the Research on Virtual Teams
Research on Remote Teams from HBR
Research from Forbes
Survey of Users: Introduction
Evaluation of Best Team Practices
Advice from Virtual or Remote Team Leaders
One Thing You Could Do to Improve Virtual Meetings
Team Facilitation Skills
Introduction to Team Facilitation
The Critical Skills of Facilitation: Organizing
The Eight Skills: Clarifying
The Eight Skills: Reflecting
The Eight Skills: Comforting
The Eight Skills: Motivating
The Eight Skills: Controlling
Concluding a Topic or Meeting
Quiz 11: Team Facilitation Skills
Pre-work Builds Participation
Effective Listening Skills
Body Language
Asking Effective Questions
Empathy and Active Listening
Acknowledging and Using Silence
Quiz 12: Listening Skills
Conflict Resolution
Principles of Conflict Resolution
A Model of Conflict Resolution
Conflict Resolution: Debate or Dialogue?
Conflict Resolution: Behavioral Characteristics of Debate or Dialogue
Quiz 13: Conflict Resolution
Action-Learning Assignment 13: Conflict Resolution
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