Team Leadership MasterClass - Daily Habits of Great Teams

Green Belt Certification Leading Continuous Improvement

Course Summary

To succeed as a manager, entrepreneur, or executive, you must have the skills of team leadership. This course provides those skills. It provides the skills of facilitation, communication, problem solving, conflict resolution, process improvement and managing human performance. It is based on the principles and practices of lean management and culture (Toyota Production System) and the instructors forty years of experience implementing team management and lean culture.

Course Curriculum

Introduction to Team Leadership & The Kata of High Performing Teams
4 Lessons
- Introduction
  Preview
- The Curriculum & Green Belt Certification
  Preview
- Books and Resources
  Start
- The Progress Chart: Motivation and Accountability
  Start
Principles of Lean Management
6 Lessons
- The Beginning of Lean
  Start
- The House of Lean
  Start
- Principles of Lean Management - 1
  Start
- Principles of Lean Management - 2
  Start
- Principles of Lean Management - 3
  Start
- Quiz 1: Principles of Lean Management
  Start
Organizing Your Team
5 Lessons
- Team Structure
  Start
- Writing Your Team's Charter
  Start
- Roles and Responsibilities on a Team
  Start
- The Agenda
  Start
- Quiz 2: Writing Your Team's Charter
  Start
Stages of Team and Organization Development
4 Lessons
- Stages of Team Development
  Start
- Life Cycles of Culture
  Start
- Life Cycles of Leadership
  Start
- Quiz 3: Stages of Team Development
  Start
Clarifying Decision Styles
4 Lessons
- Clarifying Decision Styles
  Start
- How to Reach Consensus
  Start
- Quiz 4: Clarifying Decision Styles
  Start
- Action Learning Assignment 2: Clarify Decision StylesUntitled lesson
  Start
Keeping Score and Beginning the Improvement Process
7 Lessons
- Introduction to The Improvement Kata and Daily Leadership
  Start
- Developing Your Team Scorecard
  Start
- The Balanced Scorecard
  Start
- Action Learning Assignment 3: Develop Your Team Scorecard
  Start
- Targets, Goals and Objectives
  Start
- MBO & Self-Control
  Start
- Action Learning Assignment 4: Set Targets & Visual Display
  Start
Defining Customer Requirements
4 Lessons
- Defining Customer Requirements & Improvement Targets
  Start
- The Customer Interview
  Start
- Quiz 6: Defining Customer Requirements
  Start
- Action Learning Assignment 5: Customer Requirements
  Start
Solving Problems
16 Lessons
- Principles of Team Problem Solving
  Start
- Why Brainstorm?
  Start
- Brainstorming Skills
  Start
- The Fishbone or Cause-and-Effect Diagram
  Start
- The Affinity Diagram
  Start
- Pareto Analysis
  Start
- Practice Brainstorming
  Start
- Exercisae 6: Root Cause Analysis or The Five Why's
  Start
- Introduction to PDCA Problem Solving
  Start
- PDCA Problem Solving - The Plan
  Start
- PDCA Problem Solving - the Do and Check Phase
  Start
- PDCA Problem Solving - The Act Phase
  Start
- The A3 Problem Solving Process
  Start
- Steps in the A3 Process
  Start
- Assignment 8: A3 Problem Solving
  Start
- Quiz 8: A2 Problem Solving
  Start
Mapping Your Value Stream
9 Lessons
- Mapping Your Value Stream
  Start
- Work Process & Relationship Maps
  Start
- Steps in the Process
  Start
- Action Learning Assignment 9: Mapping Your Process
  Start
- Understanding Variances and Variability
  Start
- Variance Analysis
  Start
- Eliminating Waste
  Start
- Eliminating Management Waste
  Start
- Action Learning Assignment 10: Eliminating Waste
  Start
Motivation and Human Performance
16 Lessons
- The Hierarchy of Motivation
  Start
- The Power of Purpose
  Start
- Social Motivation and the Radius of Trust
  Start
- Situational Motivation
  Start
- Situational Motivation - Why it Works
  Start
- Quiz 9: Social and Situational Motivation
  Start
- Lean Culture and Motivation
  Start
- Fact-Based Definitions
  Start
- Types of Postive Reinforcement
  Start
- Quiz 10: The Science of Behavior Management 1
  Start
- Keys to Intrinsic Motivation
  Start
- Schedules of Reinforcement
  Start
- Analyzing Human Performance Problems
  Start
- Modeling and Appreciative Inquiry
  Start
- Reducing Poor Performance - To Punish or Not?
  Start
- Quiz 11: The Science of Behavior Management - 2
  Start
Standard Work
2 Lessons
- Developing Standard Work
  Start
- Action Learning Assignment 11 - Standard Work
  Start
Designing the Hybrid Work System
10 Lessons
- Introduction to Hybrid Work System Design
  Start
- What is a Hybrid Work System and Team
  Start
- Research on Home or Office Work
  Start
- More Research on the Pandemic Experience
  Start
- Whose Needs Are We Meeting and What Are Those Needs?
  Start
- Designing the System to Meet Human Needs
  Start
- Design - The Steering Team
  Start
- Writing the Design Charter
  Start
- The Work of the Design Team
  Start
- Review the Design Team's Work
  Start
The Personal Responsibility of Team Members to Self-Manage
6 Lessons
- Introduction to Team Member Personal Responsibility
  Start
- Understanding Self-Discipline
  Start
- Managing Your Work Space
  Start
- Managing Your Self in Time
  Start
- Develop Your Own Scorecard
  Start
- Assignment: Assess Your Own Self-Management
  Start
Team Member's Responsibility to be a Great Team Member
6 Lessons
- Relationships and the Power of Trust
  Start
- Be a Great Team Member
  Start
- Types of Teams and Your Participation
  Start
- Assignment - What Can I Do To Be A Great Team Member
  Start
- Google's Research and Psychological Safety
  Start
- Take Care of Yourself
  Start
Facilitating Remote or Virtual Teams
7 Lessons
- Introduction to the Research on Virtual Teams
  Start
- Research on Remote Teams from HBR
  Start
- Research from Forbes
  Start
- Survey of Users: Introduction
  Start
- Evaluation of Best Team Practices
  Start
- Advice from Virtual or Remote Team Leaders
  Start
- One Thing You Could Do to Improve Virtual Meetings
  Start
Team Facilitation Skills
10 Lessons
- Introduction to Team Facilitation
  Start
- The Critical Skills of Facilitation: Organizing
  Start
- The Eight Skills: Clarifying
  Start
- The Eight Skills: Reflecting
  Start
- The Eight Skills: Comforting
  Start
- The Eight Skills: Motivating
  Start
- The Eight Skills: Controlling
  Start
- Concluding a Topic or Meeting
  Start
- Quiz 11: Team Facilitation Skills
  Start
- Pre-work Builds Participation
  Start
Effective Listening Skills
5 Lessons
- Body Language
  Start
- Asking Effective Questions
  Start
- Empathy and Active Listening
  Start
- Acknowledging and Using Silence
  Start
- Quiz 12: Listening Skills
  Start
Conflict Resolution
6 Lessons
- Principles of Conflict Resolution
  Start
- A Model of Conflict Resolution
  Start
- Conflict Resolution: Debate or Dialogue?
  Start
- Conflict Resolution: Behavioral Characteristics of Debate or Dialogue
  Start
- Quiz 13: Conflict Resolution
  Start
- Action-Learning Assignment 13: Conflict Resolution
  Start

Lawrence Miller

Larry Miller has forty-five years of consulting from textile mills in the South, foundries on the banks of the Monongahela River, oil refineries in Texas, and healthcare organizations in Canada. He knows very well the real-life issues of building high performing teams and changing ingrained habits among both executives and union members. The goals of self-management, lean processes and organization are easy to agree on. The challenge is in the process of changing habits, mindsets, and cultural norms. This has been his work. Author of eleven books on management and leadership and sixteen online courses in lean management and corporate culture.

"Searching a best course for Team Leadership ends here.......awesome! Lawrence Miller is a Highly experienced author, created topics in a very systematic manner and providing his stories of experience from Industry. Very colorful and meaningful slides once we start the course we never feel to miss any of his lectures. Thanks a lot!!" Hari Prasad Bandari

"To me this is an exceptional piece of coaching which is very well presented. Very clear communication which is easy to understand as examples are numerous to get to the main point. Deep diving is done to prepare the course and practical examples are given which is close to day to day operations in any business." Hani Ul Nasir

Note: this course now includes two complete ebooks – Team Kata – The Habits of Continuous Improvement and The Lean Coach, as well as many articles and case studies on the implementation of teams and lean culture.

Course Pricing

Comprehensive 14 hours
$19.95 USD

Complete skill development course on facilitation, problem solving, team building, and lean continuous improvement
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