-
Stage 1: Leading Change Efforts
13 Lessons-
StartThe Psychology of Change Efforts
-
StartFrom Barbarians to Bureaucrats
-
StartArticle: Leadership and Life Cycles
-
StartWhat Are the BIG Challenge & Core Values
-
StartAlign Internal and External Strategy
-
StartStrategic Capability Requirements
-
StartLink Business/Performance Targets to Change
-
StartEngagement & Organization of Change Makers
-
StartWrite the Design Charter
-
StartArticle: How to Write Your Design Charter
-
StartAssign Design Teams
-
StartReview, Reinforce & Standardize
-
StartAssignment: Write and Present Design Charter
-
-
Stage 3: Internal Stakeholder Analysis
8 Lessons-
StartReflections on Our Tools and Process
-
StartStakeholder Culture Survey
-
StartCause and Effect Diagrams
-
StartMap the Macro Work Process
-
StartAnalyzing Your Process for Quality, Productivity, Speed and Cost
-
StartVariance Analysis
-
StartPrioritizing Improvements Customer and Cost Perspectives
-
StartAssignment: Agree on Internal Analysis and Recommendations
-
-
Stage 4: Social System Analysis and Design
6 Lessons -
Stage 6: Reinforce, Standardize and Improve
1 Lesson-
StartStage 6: Reinforce, Standardize and Improve
-
Change Management: Leading Agile Transformational Change
A High Engagement Approach to Designing Transformational Change in Organization Culture and Business Performance.
Course Summary
This course first reviews the research literature on change management; then previous and popular models of change management; and then presents the instructors model of whole system design that engages stakeholders in the creation and implementation of change.
Course Curriculum
Lawrence Miller Miller
Larry Miller has forty-five years of consulting from textile mills in the South, foundries on the banks of the Monongahela River, oil refineries in Texas, and healthcare organizations in Canada. He knows very well the real-life issues of building high performing teams and changing ingrained habits among both executives and union members. The goals of self-management, lean processes and organization are easy to agree on. The challenge is in the process of changing habits, mindsets, and cultural norms. This has been his work. Author of eleven books on management and leadership and sixteen online courses in lean management and corporate culture.
