Business is not only about making money. It is about creating wealth – not merely personal wealth but the aggregate wealth of society.
The Hawthorne studies have been a frequent source of misinterpretation over the years.
Leadership is the courageous and creative response to challenge. Lean leadership is no different.
All change management must include the two sides of the House of Lean - The technical and the social
It is the job of leaders to create trust between leader and led, between the institutions of governance and those who are governed.