Team Problem-Solving for Team Members and Leaders

Course Summary

Your personal success depends on your ability to lead teams! Great team leaders are promoted and are successful entrepreneurs. Leading teams is the critical competence for leaders at all levels today. And, problem-solving is the basic methodology that drives improvement by teams and lean organizations. This short course provides the basic skills and philosophy of effective problem solving. It is based on 45 years of experience developing teams and implementing lean management.

Course Curriculum

Introduction to Team Problem-Solving
4 Lessons
- Introduction to Team Problem-Solving
  Preview
- What Will Be Covered
  Preview
- How to Get the Most From this Course
  Preview
- Quiz 1: Introduction
  Start
Principles and Attitudes of Problem-Solving
2 Lessons
- Lean Principles for Problem-Solving
  Start
- Practice Exercise - Principles of Problem Solving
  Start
Learning to Think Together - Brainstorming Skills
6 Lessons
- Why Brainstorming
  Start
- Brainstorming Skills
  Start
- The Fishbone or Cause-and-Effect Diagram
  Start
- The Affinity Diagram
  Start
- Quiz 2: The Skill of Brainstorming
  Start
- Practice Exercise - Brainstorming
  Start
Root Cause Analysis
3 Lessons
- Simple Situation Analysis
  Start
- Root Cause or The Five Why's?
  Start
- Quiz 3: Root Cause Analysis
  Start
The Problem-Solving Models
10 Lessons
- Introduction to PDCA Problem Solving
  Start
- The Plan Phase: The Toyota Business Practice
  Start
- The Do and Check Phase
  Start
- The Act Phase: Standardizing Success
  Start
- Quiz 4: The PDCA Problem Solving Model
  Start
- Practice Exercise - PDCA
  Start
- Introduction to A3 Thinking
  Start
- The Steps of A3 Problem Solving
  Start
- Quiz: A3 Problem Solving
  Start
- Practice Exercise - A3
  Start
Analyzing and Improving Human Performance
7 Lessons
- Analyzing Human Performance
  Start
- The Hierarchy of Motivation
  Start
- The System and It's Impact of Human Behavior
  Start
- Situational Motivation
  Start
- Practical Applications of the Behavioral System
  Start
- Practical Applications to Change Individual Behavior
  Start
- Practice Exercise - Solving Human Performance Problems
  Start
Recommendations
1 Lesson
- Recommendations
  Start

Lawrence Miller

Larry Miller has forty-five years of consulting from textile mills in the South, foundries on the banks of the Monongahela River, oil refineries in Texas, and healthcare organizations in Canada. He knows very well the real-life issues of building high performing teams and changing ingrained habits among both executives and union members. The goals of self-management, lean processes and organization are easy to agree on. The challenge is in the process of changing habits, mindsets, and cultural norms. This has been his work. Author of eleven books on management and leadership and sixteen online courses in lean management and corporate culture.

"Lawrence presents the topics very well with knowledge and experience on the subjects he presents." John Kammer

"I’m really enjoying the knowledge shared in this coarse! Very insightful and delivered very well." Clark Osborne

"Great course on lean fundamentals. Inspiring stories to understand the key principles." Fassouane

"Awesome !!!" Sai Kiran Inamanamellure

"Lawrence is great explaining each topic, how to apply the tool and how to follow it up. The course is great because it gets to some details that could be the difference between success or failure. Thank you very much Larry for sharing your knowledge with us!" Carlos Ganzalez Oliver

Course Pricing

Lowest Price - Great Value
$12.95 USD
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