How to lead and redesign your organization to engage everyone in continuous improvement. This five course bundle includes the essentials of lean leadership, the redesign of the system of organization - both social and technical, plus the skills of problem-solving, team leadership and coaching for continuous improvement.
“In the early 1980′s I was most fortunate to publish the books of Taiichi Ohno and Dr. Shigeo Shingo that gave us the Toyota Production System (Lean). I thought that if American industry was only smart enough to realize how to put together Lean and Socio-Technical Systems design we could really rule the world and be the most competitive. Larry Miller was one of the few consultants and authors to understand the power of the combination. I never give up and hopefully the leaders of American industry can begin to listen to Larry’s wisdom.” Norman Bodek (recognized as “The Father of Lean”)
“Larry Miller’s approach to whole system change, using the principles of Lean and the best of management and change theory in a practical, action learning approach was transformational for my health care organization. The service referral system that took five hours on average to process was reduced to five minutes and productivity increased 20% since full implementation. A field nurse told me last week that she worked in the system prior to the change and it was very stressful, on return from a year’s absence in the new system she said, she can provide better service, she is happier and so are her colleagues and she is more efficient. Change can be challenging but engaging staff in the design of the work system increases ownership, accountability and the success of the change. Using Larry’s approach to Lean works.” Sharon Goodwin, Senior VP Operations, VON Canada
Five courses with all the skills needed to implement lean culture and leadership